How Marketplace Search Really Works (and How to Win at It)

Why your product data matters?

When deciding how to structure your listings: How should my titles look? What attributes do I need? What values can I use? it's helpful to think about marketplaces as product search engines.

More than half of shoppers start product discovery on Amazon, not Google. That means marketplace search is the primary gateway for many buyers — and marketplaces match buyer keywords to your structured product data, not to ad copy.

How keywords are matched to product data

Marketplaces break queries into keywords and match them to specific fields. The fields they use — and how much weight each field carries — differ by platform.

Amazon (field-weighted): titles, category/product type, attributes (brand, size, colour, compatibility), backend search terms and then bullets/descriptions. Items with keywords in title and attributes get higher relevance. A+ (enhanced) content can also lift conversion once shoppers land on the page.

eBay (structured item specifics): titles are important, but eBay relies heavily on item specifics (Brand, Size, Colour, Condition). Listings missing required item specifics can be blocked or excluded from filtered searches. Complete item specifics improve visibility in Cassini (eBay's search) and external channels like Google Shopping.

Other marketplaces (Debenhams and Mirakl-powered marketplaces): newer marketplace platforms also use marketplace schemas and item specifics.

Debenhams is operating a marketplace model that depends on brand and category mappings and has launched retail media to help brands get visibility. Treat them like other marketplace search engines — structured attributes matter.

Practical implication: if your data lives in free-text fields or inconsistent formats, matching fails and filters drop you out of buyer results.

How ranking works (after matching)

After relevance, marketplaces rank results using performance signals:

  • Conversion rate (does a click become a sale?)
  • Sales velocity (recent sales volume)
  • Price competitiveness
  • Stock and fulfilment (in stock + fast delivery wins)
  • Seller performance metrics (returns, cancellation, feedback)

Marketplaces prioritise listings that convert and keep buyers happy. That's why structure alone isn't enough — you need both good data and good performance. (See platform docs and seller guidance for specific ranking levers.)

Evidence: how much impact structured data and PIM can have

Search origin: ~56% of consumers start product search on Amazon, so failing to optimise for marketplace search costs large reach.

A+ / enhanced content: Amazon reports Basic A+ can increase sales up to ~8%; Premium A+ up to ~20% for well-executed pages. That's a direct conversion lift after matching.

Item specifics: eBay explicitly calls item specifics “critical” for visibility and requires them in many categories. In practice, complete specifics increase the chances of appearing in filtered results.

PIM / structured-data ROI: multiple industry studies and vendor analyses show well-run PIM programs often improve online conversion rates in the order of 15–50% and materially reduce time-to-market. Use conservative planning numbers of 15-25% conversion uplift when modelling.

Those numbers make a concrete point: fixing structure and content is not cosmetic — it materially increases traffic and sales when combined with conversion improvements.

What sellers should do to improve search ranking

  1. Fix data structure first

    • Map products to the marketplace taxonomy. Populate required attributes (brand, size, colour).
    • Use standardised values (don't invent synonyms that break filters).
    • Why: marketplaces match attributes first; missing attributes = no match.
  2. Title strategy: machines first

    • Lead with brand + product type + key variant (size/colour/compatibility). Keep the rest for secondary fields.
    • Why: titles are heavily weighted for relevance.
  3. Add enhanced content where allowed

    • Use A+ / enhanced pages on Amazon to lift conversion by up to 8–20%. Plan visual assets and comparison charts.
  4. Protect performance signals

    • Keep competitive pricing, reliable stock levels, and fast fulfilment. These affect ranking daily.
  5. Measure and iterate

    • Use channel analytics to watch impressions → clicks → conversions. Small data fixes that raise conversion translate into better ranking.

How to implement changes efficiently (practical, step-by-step)

Most sellers fail at scale because they treat these fixes as one-off tasks. Efficient implementation relies on automation and process.

  1. Centralise product data (PIM or similar single source of truth)

    • Centralise attributes, assets and copy in one system. This reduces human error and speeds exports to channels. Industry evidence shows PIM implementations commonly reduce time-to-market and can increase conversions by 15–50%.
  2. Use channel-specific templates and pre-flight checks

    • Maintain export templates per marketplace (Amazon, eBay, Debenhams). Pre-flight checks flag missing required fields before you publish.
  3. Automate title builders and rules

    • Build rule sets that create consistent titles and map internal attributes to marketplace values. This avoids manual title edits that break filtering logic.
  4. Batch enrich and publish

    • Enrich data in batches, run automated quality checks, and then push a single validated feed to marketplaces. This reduces time and improves completeness.
  5. Monitor and close the loop

    • Treat search optimisation like continuous ops: monitor impressions, conversion rates, and suppressed listing errors. Fix root causes centrally.

Templates + automation + monitoring = scale. Multiple PIM vendors document these gains; the practical effect is fewer manual edits and faster channel launches.

Quick checklist
(actionable, 30–60 day plan)

Week 1–2: audit and map

  • Export 100 SKUs, identify missing required attributes for Amazon and eBay.
  • Baseline conversions and impressions.

Week 3–4: centralise and template

  • Move data into a central PIM or structured spreadsheet.
  • Create export templates and a title-builder rule.

Week 5–8: enrich and publish

  • Add A+ assets for best SKUs, populate item specifics for eBay, test pre-flight checks.
  • Launch in controlled batches, monitor impressions → clicks → conversions.

Measure change at 30 days and iterate.

Dan Burnham

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